Every Glowave Wand is covered by a 2-year limited warranty against manufacturing defects.
Return Policy
Our promise
You have 60 days from the date of delivery to request a full refund — for any reason. Use the wand, love it or send it back.
How to return
- Email returns@solarae.eu with your order number.
- We'll send you a prepaid return label within 24 hours.
- Pack the device in its original box and drop it at any post office.
- Refunds are issued within 5 business days of receipt.
Conditions
- Device must be returned with all original accessories.
- Items damaged due to misuse are not eligible.