Shipping Policy
Free EU shipping
All orders within the European Union ship free via express courier (DHL / DPD). Most orders arrive within 2–4 business days.
International delivery
- Rest of the world — €29, 7–14 days
- USA & Canada — €19, 5–8 days
- UK & Switzerland — €9, 3–5 days
Order processing
Orders placed before 14:00 CET ship the same business day. You’ll receive a tracking link by email as soon as your parcel leaves our warehouse.
Customs & duties
For shipments outside the EU, import duties may apply depending on your country.
Lost or damaged parcels
If your parcel hasn’t arrived within the estimated window, email hello@solarae.eu and we’ll make it right.